Blacklist

The Blacklist tool lets administrators manage a global suppression list of telephone numbers. Numbers added to the blacklist are blocked bidirectionally, preventing your organization from making calls to or receiving calls from those numbers.

Blacklist Management Actions

  • Add Number/s to Blacklist: Manually input or bulk add phone numbers to the blacklist.
  • Remove Number/s from Blacklist: Select one or multiple checkboxed entries in the list table to remove and unblock them from the suppression list.
  • Search: Locate specific telephone numbers, sources, or added dates within the blacklist.

Data Fields

FieldDescription
CheckboxSelect individual or multiple numbers for batch removal operations.
Phone NumberThe full E.164 formatted phone number blocked by the system.
SourceThe origin or mechanism through which the number was blacklisted (e.g., Manual Upload, API, System Violation).
Date AddedTimestamp showing when the phone number was added to the blacklist.
ActionsRow-level actions for modifying or deleting the blacklisted record.