Campaigns
The Campaigns page lets administrators configure and manage shortcode and long-code messaging campaigns. Use this page to define mandatory compliance auto-responses (Opt-In, Opt-Out, and Help messages), manage custom response keywords, and configure webhook integration URLs for inbound event processing.
Campaign Table Data Fields
| Field | Description |
|---|---|
| Phone Number | The assigned long-code phone number or shortcode handling campaign messages (e.g., 21021, 12064143539). |
| Campaign Name | Descriptive title assigned to the campaign (e.g., Customer Alerts). |
| Opt In Message | Standard compliance notification dispatched to users upon subscribing or opting into the campaign. |
| Opt Out Message | Automated confirmation message dispatched when a contact requests unsubscription (e.g., via STOP). |
| Help Message | Support response dispatched when a user requests assistance (e.g., via HELP). |
| Custom Keywords | Custom keywords configured for automated responses (e.g., INFO, AGENT), with a Manage button to edit rules. |
| Webhook URL | Target HTTPS endpoint configured to receive incoming campaign events and responses via API. |
| Actions |
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