Call Cadence
The Call Cadence Report provides real-time logging and historical audit visibility into call cadence execution and lead hopper management across your organization. Use this report to track lead progression, monitor dialing statuses, inspect server responses, and export execution logs for campaign analysis.
Filtering Options
Use the top filter panel to narrow down report results. Click Apply Filters to update the display or Clear Filters to reset.
| Filter | Description |
|---|---|
| Direction | Filter by call direction (All, Outbound, or Inbound). |
| Lead ID | Search by the unique identifier assigned to the contact lead. Supports operator filtering. |
| Campaign ID | Filter by specific outbound/inbound campaign (e.g., SALESTM_A, All). |
| Phone | Search by the phone number associated with the cadence attempt. Supports operator filtering. |
| Dial Status | Filter by the outcome or status code of the dial attempt (e.g., NEW, A, NA, AA, All). |
| Call Count | Filter by the total number of call attempts made to the lead. |
| List ID | Filter by the associated campaign list identifier (e.g., 12345, 998, 900, All). |
| Hopper Priority | Filter by the priority weighting of the lead when inserted into the dialer hopper. |
| Server Response | Search by the response string returned by the dialer/API server (e.g., NOTICE: update_lead ADDED TO HOPPER). |
| IP Address | Search by the server or API endpoint handling the request. |
| Date Time Added | Filter by a custom start and end date (mm/dd/yyyy). |
Report Data Fields
| Field | Description |
|---|---|
| Direction | Call traffic type (inbound or outbound). |
| Lead ID | Unique ID of the lead record being processed. |
| Campaign ID | Target campaign code handling the lead. |
| Phone | Phone number associated with the attempt. |
| Dial Status | Current disposition/dialing status of the lead. |
| Call Count | Cumulative attempt count for the lead. |
| List ID | Unique ID of the source contact list. |
| Hopper Priority | Priority rank assigned to the lead in the dialing queue. |
| Server Response | System message returned during lead processing or hopper insertion. |
| IP Address | Endpoint URL or server IP address executing the transaction. |
| Date Time Added | Timestamp showing when the cadence event was logged. |
Available Actions
- Download CSV: Exports the current filtered report for offline auditing. Large exports are chunked according to the selected rows-per-page setting (
15,25,50,100,250,500,1000).