Call Detail Records (CDR)
The Outbound CDR page allows administrators to review daily summaries of outbound call activity and export daily Call Detail Record (CDR) files for reporting and auditing.
Filtering Options
Use the date range controls at the top of the page to filter the log records.
| Filter | Description |
|---|---|
| Date Range | Enter a start date (mm/dd/yyyy) and end date (mm/dd/yyyy) to view aggregate call metrics within a specific time window. |
| Apply Filters | Click to filter the record table based on the selected date range. |
| Clear Filters | Resets the date inputs to display all available historical entries. |
CDR Data Table Fields
| Field | Description |
|---|---|
| Date | The specific date for which outbound call activity is aggregated. |
| Prefix | Identifies the route prefix (e.g., 12345) or Global for overall account traffic. |
| Total Calls | The total volume of outbound call attempts logged on that date for the listed prefix. |
| Answered Calls | The total count of outbound calls that successfully connected to a recipient on that date. |
| Actions | Displays available actions for each record entry (e.g., download options). |
Available Actions & Page Controls
- Download CDR (Download Icon): Located under the Actions column for each row. Click the download icon to export a detailed CSV file containing individual call records for that specific date and prefix.
- Rows Per Page: Adjust the number of records displayed per page (options include
15,25,50,100,250,500,1000). - Pagination: Use the page numbers at the bottom right to navigate across multi-page results.